Refund policy
Nightcopy should earn its price every month. If it doesn't, you shouldn't pay for it.
First payment
If you're not satisfied, ask for a refund within 14 days of your first payment and you'll get it in full. No questions.
A backup we failed
If a backup fails because of a fault on our side and we don't fix it within 48 hours of telling you, ask and we'll refund that month.
Cancelling
You can cancel at any time. Your plan keeps running until the end of the month you've paid for, and you won't be charged again. We don't refund partial months, except in the two cases above.
How to ask
Write to hello@nightcopy.app from your account email. Refunds go back to the original payment method through our payment provider, usually within 5 to 10 business days.